HomeTown Pharmacy LTC’s billing department is located within the pharmacy. All billing questions receive prompt attention and are resolved at the same location.  HomeTown Pharmacy LTC is contracted with most third party prescription plans, including all Medicare D plans, as well as Medicaid. Our billing staff is available during regular business hours to answer facility, staff and family members’ questions and/or concerns.

Customer service representatives are available during “Family Nights” at your facility to answer questions and to assist in improving communications with families and residents. 

Benefits of HomeTown Pharmacy LTC billing include:

• In house billing staff for personal communication with facility, residents and their families.

• An 800 number for residents and responsible parties.

• Timely Credits issued for most returned medications, where allowed by law.

• Customized facility statements.

• Medicare Part D hotline for family members.

• Medicare Part D facility management assistance.